Return period

Returns may be requested within 10 days after delivery.

Return requests may be accepted only if the reason qualifies under our return policy.

Return conditions

Returned items must be in the same condition as received, unused and in original packaging.

Receipt or proof of purchase may be required.

Returns are accepted only for items confirmed to have been originally shipped by us and verified upon inspection.

Return request

To request a return, please contact us before sending any items back.

Unauthorized returns

Returns sent without prior contact or approval may not be accepted.

Damaged or incorrect items

Please inspect your order upon arrival and contact us immediately if an item is damaged, defective or incorrect.

Non-returnable items

Sale items, gift cards, custom orders and certain non-returnable goods are not eligible for return.

Exchanges

Exchanges are accepted only in cases of defective items or incorrect shipments.

Due to the nature of rare and one-of-a-kind items, replacement stock may not always be available.

If a replacement cannot be arranged, a refund will be issued instead.

European Union

Customers within the European Union may have the right to cancel or return orders within 14 days in accordance with applicable consumer protection laws.

If an order has already been shipped, return shipping costs, import duties, taxes and related fees are the responsibility of the customer unless otherwise required by law.

Refunds

Refunds are processed after returned items have been received and inspected.

Approved refunds will be issued to the original payment method within approximately 10 business days.

Questions

CONTACT  or  info@dredgerecords.com