SHIPPING
DHL International Shipping
6-zone system · tracked delivery · up to 5kg
Estimated delivery time: 3–5 business days after dispatch.
Shipping Restrictions
DHL does not deliver to P.O. Boxes.
Orders above 5kg require manual quotation.
Customs & Taxes
DImport duties, VAT, and other taxes are not included in the purchase price.
Any customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country are the responsibility of the customer and must be paid before or upon delivery.
EU VAT may apply according to local regulations.
US orders are generally exempt from import duties for vinyl records; however, this may vary depending on local customs regulations.
Customs Declaration
We always declare the actual purchase value on customs documents.
Requests to declare a lower value or alter customs declarations cannot be accommodated.
Shipping Method Changes & Rate Changes
Depending on the destination country or shipping conditions, we may change the carrier (DHL / Japan Post) at our discretion.For certain destinations, additional DHL surcharges or shipping cost adjustments may apply based on final carrier conditions.In such cases, we will always contact you before shipment to confirm the change.If you do not agree with the revised shipping method or cost, your order can be canceled and fully refunded prior to shipment. Otherwise, the updated shipping cost will apply.
Questions
CONTACT or info@dredgerecords.com