DHL International Shipping
6-zone system · tracked delivery · up to 5kg
Estimated delivery time: 3–5 business days after dispatch.
Shipping Restrictions
DHL does not deliver to P.O. Boxes.
Orders above 5kg require manual quotation.
Customs & Taxes
DImport duties, VAT, and other taxes are not included in the purchase price.
Any customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country are the responsibility of the customer and must be paid before or upon delivery.
EU VAT may apply according to local regulations.
US orders are generally exempt from import duties for vinyl records; however, this may vary depending on local customs regulations.
Customs Declaration
We always declare the actual purchase value on customs documents.
Requests to declare a lower value or alter customs declarations cannot be accommodated.
Shipping Method Changes & Rate Changes
Depending on the destination country or shipping conditions, we may change the carrier (DHL / Japan Post) at our discretion.For certain destinations, additional DHL surcharges or shipping cost adjustments may apply based on final carrier conditions.In such cases, we will always contact you before shipment to confirm the change.If you do not agree with the revised shipping method or cost, your order can be canceled and fully refunded prior to shipment. Otherwise, the updated shipping cost will apply.
Questions
CONTACT or info@dredgerecords.com
Grading Reference
Grading is primarily based on visual inspection.
Additional notes or audio samples may be provided when necessary, however not every detail can always be fully covered.
If you have any concerns, please feel free to contact us before purchasing.
GRADING : JACKET
Even sealed items may have stains, mold or shelf wear due to age.
Any major issues will be noted separately.
Please review photos carefully and feel free to ask questions.
Please ask any questions before purchase if unsure.
GRADING : DISC
Please understand there may be risks such as warping, pressing marks or factory defects.
Returns cannot be accepted once opened.
No skipping, but scratches, marks or discoloration may exist.
Please check the audio sample if available.
Please listen to the audio sample carefully due to possible skipping.
Sound Source
This audio was recorded from the actual item currently offered for sale.
This is a reference recording made from a different copy of the same title. Sound quality may vary depending on the condition of the item used.
NOTE
Playback may vary depending on your device and listening environment.
Returns & refunds
Return period
Returns may be requested within 10 days after delivery.
Return requests may be accepted only if the reason qualifies under our return policy.
Return conditions
Returned items must be in the same condition as received, unused and in original packaging.
Receipt or proof of purchase may be required.
Returns are accepted only for items confirmed to have been originally shipped by us and verified upon inspection.
Return request
To request a return, please contact us before sending any items back.
Unauthorized returns
Returns sent without prior contact or approval may not be accepted.
Damaged or incorrect items
Please inspect your order upon arrival and contact us immediately if an item is damaged, defective or incorrect.
Non-returnable items
Sale items, gift cards, custom orders and certain non-returnable goods are not eligible for return.
Exchanges
Exchanges are accepted only in cases of defective items or incorrect shipments.
Due to the nature of rare and one-of-a-kind items, replacement stock may not always be available.
If a replacement cannot be arranged, a refund will be issued instead.
European Union
Customers within the European Union may have the right to cancel or return orders within 14 days in accordance with applicable consumer protection laws.
If an order has already been shipped, return shipping costs, import duties, taxes and related fees are the responsibility of the customer unless otherwise required by law.
Refunds
Refunds are processed after returned items have been received and inspected.
Approved refunds will be issued to the original payment method within approximately 10 business days.
Questions
CONTACT or info@dredgerecords.com
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